DELIVERY

FREE DELIVERY throughout Greater Vancouver.

 

Shipping

FREE SHIPPING on orders of $100 CAD (before taxes) or more to Canadian locations only.

Frozen Porcini Mushrooms

We ship frozen porcini mushrooms with UPS Express next day service. Currently this service is available to Southern Ontario, Montreal QC, Quebec City QC, Winnipeg MN, Regina SK, Saskatoon SK, Edmonton AB, Calgary AB, Vancouver BC and Victoria BC. If you are not sure if this service is available in your area, please contact us with your address.

Product is shipped in an insulated box with ice packs. Dry ice (solid CO2) may be requested via email. Dry ice will be packaged in own containers within the insulated box with handling instructions in case of any remaining upon delivery.

Shipping days are Mon-Wed except holidays. Orders placed after 12:00AM Wednesday will be shipped the following Monday.

Frozen Berries

Frozen berries are available throughout Greater Vancouver area only.

Delivery days are Mon-Fri 10:00AM to 5:00PM. If you would like to request a specific delivery time, please email us and we will do our best to accommodate your request.

 

Returns 

Non-frozen products may be returned in case of product defect within 14 days of purchase for an exchange or a full refund of the purchase price.

All frozen product sales are final.

 

Cancellations

Order can be cancelled if it has not been shipped out yet. Please email with your request. We cannot cancel an order after it has left our warehouse.