how can I place an order?
Orders can be placed in one of the following ways:
Online: Use our online order process by clicking the Shop Online button.
Phone: Call 1-604-831-1132 to get in touch with our customer service department and place an order.
Email: Email us at email@example.com to place an order.
how do you ship non perishable products?
Non perishable products are shipped with Canada Post standard service.
how do you ship frozen porcini mushrooms?
We ship frozen porcini mushrooms with UPS Express next day service. Currently this service is available to Southern Ontario, Montreal QC, Quebec City QC, Winnipeg MN, Regina SK, Saskatoon SK, Edmonton AB, Calgary AB, Vancouver BC and Victoria BC. If you are not sure if this service is available in your area, please contact us with your address.
Product is shipped in an insulated box with ice packs. Dry ice (solid CO2) may be requested via email. Dry ice will be packaged in own containers within the insulated box with handling instructions in case of any remaining upon delivery.
Shipping days are Mon-Wed except holidays. Orders placed after 12:00AM Wednesday will be shipped the following Monday.
how do you ship frozen berries?
Frozen berries are available throughout Greater Vancouver area only.
Delivery days are Mon-Fri 10:00AM to 5:00PM. If you would like to request a specific delivery time, please email us and we will do our best to accomodate your request.
do you offer volume discounts?
Yes, please contact us with details of your order.
what is your return policy?
Non-frozen products may be returned in case of product defect within 14 days of purchase for an exchange or a full refund of the purchase price.
All frozen product sales are final.
can i cancel my order?
Order can be cancelled if it has not been shipped out yet. Please email with your request. We cannot cancel an order after it has left our warehouse.
What is Spirulina?
Spirulina (Spirulina platensis) is an unicellular microalgae, the first photosynthetic form of life on Earth, created by Nature 3.5 billion years ago. It went through millions of years of evolution that is encoded in its DNA. Spirulina platensis algae is one of the best natural vitamin complexes on our planet. It is nature's superfood that contains a wide range of biologically active substances, naturally balanced without any special outside intervention. It is packed with nutrients, amino and fatty acids, and is rich in protein, vitamins, minerals, carotenoids, and antioxidants.
Where and how does spirulina grow?
Spirulina Live comes from Ukraine. Historically known as "europe's breadbasket", Ukraine is currently enjoying an agricultural renaissance. Our spirulina is grown in a controlled, enclosed environment thriving in clean, artesian well water. Once it reaches the correct concentration, it is drained of excess water, sifted, portioned and immediately frozen locking in all its natural properties.
This unique process allows it to retain its chemical composition by 100%, and reproductive function by 85 - 90%. As a result, our customers enjoy the product of unparalleled quality!
How long has spirulinalive been on the market?
Although just arriving in Canada, Sprirulina Live has been cultivated and sold on the European market since 2009.
Why your product is the best on the market?
Fresh frozen Spirulina Live comes in large 42 gram portions. Once thawed, it forms a thick, almost paste-like liquid indicating natural consistency during harvest. It has a mild seaweed odour and pleasant taste.
Frozen vs dried spirulina
Drying of spirulina reduces many of its beneficial properties. It may also introduce and unpleasant taste and odour. Spirulina Live is frozen immediately after harvesting preserving its natural nutrients and benefits.
How can I use spirulina live?
The simplest way to enjoy the natural benefits of Spiruilina Live is to add one portion to a glass of fresh water. It can also be added to any type of juice or mixed into a smoothie boosting its nutrient value.
Daily norm for consumption
Our 42 gram portions are designed to fullfil the daily requirement of a single person.
How should spirulina live be stored?
Spirulina Live is a live frozen microorganism. It must be stored in a freezer and thawed once prior to use.
How long does it last?
Our spirulina has a two year shelf life in a freezer at -18 degrees celcius. Once thawed, Spirulina Live should be consumed within an hour.
Is spirulina safe for children?
Spirulina, like many other plant-based super foods, is absolutely safe for kids to eat. As food, spirulina represents a complete vegetarian protein source. When it is sourced safely and administered correctly, it can be a fantastic supplement for adults and children.
Is it free of heavy metals and toxins contamination?
Spirulina Live is guaranteed to be free of heavy metal and mycrocystins contamination.
Are there any precautions for taking spirulina?
Spirulina Live contains many beneficial nutrients. However, if you are allergic or sensitive to Iodine as well as seaweed or seafood in general, you should avoid taking spirulina. Contact your health care provider if you have any concerns.
Can I take Spirulina if I'm pregnant/nursing?
Although spirulina is considered generally safe for intake, we recommend to consult your health care provider.
Have more questions? Please contact us!